Frequently Asked Questions
General
What is Videnly?
What is Videnly?
Videnly is a video generation and publishing platform designed to help creators and businesses automate video production for social media. With
features like dynamic video creation, social media scheduling, and API access, Videnly streamlines content creation and distribution.
How do I get started with Videnly?
How do I get started with Videnly?
To get started, visit Videnly.com and sign up. After signing up, create your first video project, generate your API key, and
follow the instructions in your dashboard to make your first API call. Make sure you have the right permissions by choosing a plan first.
What are the key features of Videnly?
What are the key features of Videnly?
Videnly offers features like automated video generation, customizable video options, and auto publishing to platforms like YouTube and TikTok,
advanced scheduling, and much more.
Account & Billing
Do I need a credit card to sign up?
Do I need a credit card to sign up?
No, you can sign up for a free trial without providing a credit card. You’ll have instant access to all features to test Videnly without any
commitment.
How can I manage my subscription?
How can I manage my subscription?
You can manage your subscription through the Videnly dashboard. Visit the Billing section to view your
current plan, change your billing information, or upgrade your plan.
What happens if I reset my API key?
What happens if I reset my API key?
Resetting your API key will immediately deactivate the old key, affecting any existing or scheduled processes using it. Be sure to update all
applications and services with the new key to prevent disruptions.
How are credits used in Videnly?
How are credits used in Videnly?
Videnly operates on a credits-based system, where each action, such as generating a video, consumes credits. Credits are deducted based on usage,
and you can track your remaining credits from the dashboard.
API Usage
How do I authenticate my API requests?
How do I authenticate my API requests?
Use your API key in the
Authorization header for all requests, formatted as Bearer YOUR_API_KEY. Detailed instructions can be found in the
documentation within your Videnly dashboard.How can I monitor my API usage?
How can I monitor my API usage?
Monitor your API usage in real-time through the Usage section of the Videnly dashboard, which provides statistics on API calls, credits
consumed, and more.
Do API requests consume credits?
Do API requests consume credits?
Yes, most API requests, like generating or publishing videos, consume credits. Details on credit costs for each action are available in the
dashboard’s Credits Usage section.
Integrations
Can I use Videnly with no-code tools like Zapier?
Can I use Videnly with no-code tools like Zapier?
Yes, Videnly supports integrations with no-code platforms like Zapier, enabling automated workflows. Check the guide in your dashboard for setup
instructions.
Does Videnly support integration with other platforms?
Does Videnly support integration with other platforms?
Yes, Videnly offers API integration options for connecting with platforms like YouTube, TikTok, and others. More information on supported
integrations can be found in the dashboard.
Troubleshooting
I'm having trouble generating videos. What should I do?
I'm having trouble generating videos. What should I do?
Ensure your API requests are correctly formatted and include all required parameters. For endpoint details, refer to the API Reference in your
dashboard. If the issue persists, visit our Support Center for further assistance.
How do I report a bug or suggest a feature?
How do I report a bug or suggest a feature?
You can report bugs or suggest features by visiting the Support Center and submitting a request.
Why are my API requests failing with a '403 Forbidden' error?
Why are my API requests failing with a '403 Forbidden' error?
A ‘403 Forbidden’ error usually means that your account lacks sufficient credits or your API key is invalid. Check your credit balance and ensure
the API key is correctly included in the request header.